EXECUTIVE EXCELLENCE WEBSITE PRIVACY POLICY

The Executive Excellence (EE) Privacy Policy explains how EE protects your privacy and confidentiality. This statement applies to this website and your interaction with EE.
By accessing our website and submitting information to us you consent to us using and disclosing your information in the methods described in this Privacy Statement.

Personal Information

EE may collect the following information from its members, contractors, employees, applicants and other individuals EE undertake business interactions with:
Identification details – including name, address, contact numbers, email address, date of birth, passport details.

Health information – this includes the information provided on EE’s our Pre-Adventure and Pre-Exercise Questionnaires which are completed upon signing on for one of EE’s Adventure programs or Fitness offerings. This information will not be passed on to outside parties without your consent. EE understands that this information if highly sensitive and is only collected with your consent.

This information is collected through application forms and EE questionnaires, and assists EE in providing it’s clients with personalised adventure and fitness services.

Collection of Information

EE may collect your personal information in a number of ways including:

  1. From you directly – for example when you make an enquiry regarding one of EE’s products/services; when you subscribe to receive EE newsletters; when you create a website profile; or when you sign on to one of EE’s adventure/fitness programs. We also collect Next of Kin contact details in the case of an emergency.
  2. Generic information obtained through the EE website – for example pages visited, service provider and how you came to the EE website. This information will not be used to individually identify you, it is used in aggregate for statistical purposes.

Your information is collected by EE as described above and stored in the company’s database.

Updating Personal Information

EE takes practical steps to ensure that the personal information gathered from clients is correct and current. This also relies on the accuracy of the information you provide.

EE request that you keep your information up-to-date so that we can continue to provide you with a personalised service and ensure that you receive information on EE’s products and services.

EE ask you to please:

  1. Let the office know if any of the information held on you is out of date or has changed;
  2. Update your details via the EE website login area.

Your personal information can be updated by accessing your profile via the EE website Client Login or contacting the EE office.

Use of Personal Information

Your personal information may be used by EE in the following ways:

  1. For the purpose for which the information was collected including Adventure and Fitness administration;
  2. Special attention requests to overseas logistic suppliers to cater best to the purpose of your needs in order to complete the adventure;
  3. To market EE products and services including by mail/email;
  4. To provide you with access to your personal information via the EE website login area.

This information allows EE to provide a personalised and enhanced service to clients.

EE will not use this information for any other purpose without your consent and will not pass this information on to third parties without your consent.

When EE do temporarily provide personal information to companies who provide services to the organisation, such as insurance companies for EE adventures, overseas suppliers to EE adventures, specialist IT companies, contractors and mail houses, EE require that these providers protect your personal information as thoroughly as we do.

If you would like to unsubscribe from receiving EE marketing materials please email the office at enquiry@executiveexcellence.com.au.

Use of anonymous information

EE gathers anonymous information to monitor the use of the EE website including the number of visitors and areas of the website which are most frequently visited.

This data assists EE to determine the success of its marketing/advertising initiatives and to assess the most accessed areas of the website to continually improve EE’s online presence.

EE may provide this collective data to third parties.

Complaints about Privacy

If you have any complaints relating to online privacy issues on the EE website please notify the office via email enquiry@executiveexcellence.com.au.

Securing your Personal Information

EE takes reasonable steps to make certain that personal information is securely stored to prevent unauthorised access or disclosure of your personal information. EE can not guarantee that unauthorised access to your personal information will not occur, whether it be during transmission or after that information has been received.

Sale of Personal Information

Under no circumstances will EE sell your personal information to external parties.

Cookies

When you visit the EE website personal information will not be collected unless you wish to provide this to EE (by submitting website enquiries or signing on for an EE Adventure/Fitness program). EE may collect data that does not personally identify you when you click on certain pages. This data may include the type of browser and operating system you have. This website may also use ‘cookies’. ‘Cookies’ are small files stored on your computer which manage the security and navigation of the site. You may choose to block these ‘cookies’. This data is used only for statistical purposes and will not be used to identify you personally.

Changes to our Privacy Policy

At times EE may need to change this Privacy Policy to allow for changing business procedures. Any changes to the Privacy Policy will be uploaded onto the website as part of an amended Privacy Policy document.

How to contact EE

If you have any questions in relation to privacy please contact EE.

Executive Excellence
PO Box 2315, Tingalpa Qld 4173
Ph: 07 3637 0300

Email: enquiry@executiveexcellence.com.au

This Privacy Policy applies to Executive Excellence, its employees and contractors.
Please note: Throughout this document EE means Executive Excellence.